We offer a service that provides a complete outsourced IT support solution for your business. You no longer have to worry about maintenance and security issues, let us do it all!
No matter what type of setup your company has or how complicated the operation may be, we know we can reduce your downtime, streamline your IT processes and provide the support your company needs! We take care of everything from web hosting and data recovery down to network security with just one call today.
High quality, managed IT services are a key component of any successful Brisbane business. When your IT runs well, operations are streamlined and expenses are more easily managed. If you’re scaling your business, the right IT systems and support are integral to this growth.
Unfortunately, just as IT helps you succeed, an unexpected glitch or system crash can also create enormous issues. This is where managed Infocloud It can help – call us today.
Infocloud It is proud to be a partner of CISCO. Cisco is the premier service provider across all five of the major tech areas all over the world.
To achieve a Microsoft Gold Partner status Infocloud It were required to complete performance tests, exams and other meet all requirements, including having four members of our team pass Microsoft’s technical competency assessment, with at least two members being business-focused. Participation in Customer Satisfaction index and providing high standard references is also required to achieve and maintain a Microsoft Gold Partner status.
We are proud of our Microsoft Gold Partner certification, and we are committed to the highest standards of customer care with proven excellence in implementing Microsoft solutions that maximise benefits to clients.
IT solutions, as the name suggests, solves IT problems by providing solutions for businesses large and small. Integrating a new software system with your current system, increasing the efficiency within your current systems, or finding a brand new solution as your business moves to its next phase, to mention just a few, are all part of everyday life for Infocloud It, the IT Solutions experts.
We provide affordable and realistic IT solutions that solve problems and provide solutions. This is usually a designed network solution that will perform the tasks required by your particular business needs in terms of capabilities, network size, user numbers, data management, etc.
The adoption of cloud applications and services in both home and work environments over the last decade has been phenomenal. ‘The Cloud’, as we all know it today, refers broadly to off-site applications and data-storage facilities which are accessible via the Internet.
Setting up and maintaining cloud based solutions for your home and business, that will safely store and back up a copy of your data at a cloud storage facility, located – well, anywhere in the world, and be available whenever you want it, is something the team at Infocloud It excel at. See why more and more homes and businesses are opting for reliable, affordable and secure cloud back up, call us today.
The business world is changing at a rapid pace and so too must the technologies that run them. Modern businesses use computers with complex and ever-growing software systems to power servers, operating systems, management tools, productivity applications, and many more.
Undoubtedly, one of the world’s leaders in this space is Microsoft with its world renowned Windows operating system and the Microsoft Office Suite including Word, Excel, and PowerPoint, that we all know so well.
As a Microsoft Certified Gold Partner, Infocloud It are committed to the highest standards of customer care and proven excellence in implementing Microsoft Solutions to maximise benefits to homes and businesses alike.
In today’s digital age, communication has become a crucial part of any business. An effective way to communicate with your customers is through 3CX – the complete communications solution.
3CX offers a flexible and affordable alternative to traditional phone systems and you can make calls via VoIP or standard phone lines at significantly reduced costs, including SIP trunking and hosting services.
If you need video conferencing and website live integration, apps for Android, iOS and web browsers including call tracking, call whisper, and loads more, 3CX is your one stop solution.
We employ expert technical support engineers, who are highly skilled in solving both internal and external technical issues. Our friendly team of technical support engineers can provide assistance for a range of technical issues for your home office and/or business.
Our technicians are highly skilled and highly trained individuals who specialise in optimizing the performance and usability of each individual component within your network and system. We instinctively know how to extract the most from each part to achieve maximum performance from your IT systems.
Being partnered with Cisco to provide the best It Services and solutions possible makes life so IT so much easier for you.
Cisco helps seize the opportunities of tomorrow by providing IT solutions that allow businesses to connect and communicate in ways never before possible. Cisco’s focus on customer partnerships ensures that each Cisco solution is tailored to the specific needs of the customer, providing a level of service and support that is unrivaled in the industry. Cisco’s commitment to innovation has resulted in a broad portfolio of products and services that provide businesses with the tools they need to be successful in today’s competitive marketplace. From enterprise networking and security to cloud computing and collaboration, Cisco provides the technology that businesses need to stay ahead of the curve. With Cisco, businesses can seize the opportunities of tomorrow and create a brighter future for all.
Such a great question…and one that not enough people ask. If they did, the industry wouldn’t be flooded with ‘would be’ IT companies masquerading as the ‘real deal’.
So, a few words of advice…all good quality, reputable, capable IT service providers can demonstrate all of the following: a good first impression, clear communication and response times, proactive approaches, industry experience, advanced technology, flexibility, adequate manpower, transparency, visibility, stability and a range of payment options.
Not getting this from your current IT Services provider? Call Infocloud It today to discuss your needs.
We can do it all. We pride ourselves on being a one-stop IT Shop for everyone in Brisbane, from local businesses to corporate and government agencies.
We get it, you’re not the IT expert and you don’t really know what you need. No point locking in a 2 year contract for servicing that you might not even use.
We’re known for our transparent costs and flexible work arrangements. We can definitely come up with a service plan that suits your individual and/or business needs.
Maintaining and managing your IT systems is just as important as servicing your car. We don’t wait until there’s a problem to act. We maintain your services to a plan, just like your care servicing schedule. That way, there won’t be a problem in the first place.
Downtime in your company can cost you a substantial amount of time and money, so being proactive saves you $$$$$!
Infocloud It’s engineers are highly qualified and certified in their field of expertise. Like any professionals, we undertake professional development and ongoing training.
The technological world moves so quickly that not keeping up regularly is the same as being stuck in the 80s!
We move fast to keep up with the changing face of technology on the world scene.
Data protection is key to creating trust with your clients. There’s not much point in having a fancy POS website that customers won’t buy from.
Infocloud It can help you build a barrier large enough to deter attacks on your data.
Should your system be compromised in any way, our data encryption services will ensure that stolen data cannot be used by would-be intruders.
We’ve said it before, IT downtime equals lost business and costs you money. Worse still, you’re then at the mercy of your IT services provider to get you back up and running again as fast as possible. Poor response times to requests for service are the hallmark of poor customer service, so try to avoid companies like that.
At Infocloud It, our response times are clearly defined within our client’s individual service agreements.
Datto is the world’s leading provider of cloud-based software and technology solutions purpose-built for delivery by managed service providers (MSPs). Datto’s Unified Continuity, Networking, and Business Management solutions have created a unique ecosystem of MSP partners who provide Datto solutions to over one million businesses across the globe. Datto has won awards for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. Datto is committed to helping its partners achieve business continuity, network uptime, and IT performance goals. Datto’s solutions are backed by its industry-leading Networking Appliance and award-winning Backup & Disaster Recovery Appliance platforms. Infocloud It are proud to be a Certified Gold Partner.
The general consensus is that larger companies have a distinct advantage when it comes to staying in control of their IT costs because they can afford to have an in-house IT team on their company payroll. But is this a myth or reality? Employing staff as part of your in-house IT team involves having a whole lot of added costs not incurred by using an external team…and large companies know this. External contractors are no longer solely the domain of small businesses. Unless they are a really large corporate, businesses are opting to outsource their IT service needs to companies like Infocloud It who can meet their IT needs just as well, without the expense of an in-house team.
In this day and age of online trading, learning, and well just about everything, your compliance and security are especially important to reduce risk. Systems security is possible to coordinate on your own if you are tech savvy…but even ‘qualified’ technicians find it difficult to maintain security if they don’t have the experience to know the tricks and traps to protect against hackers and software with malicious intent. Infocloud It employs technicians who highly trained, qualified, experienced, and certified in their relevant fields. We know what it takes to secure your network and ensure that your business is compliant.
Unless you are in the business of IT, managing your own IT services doesn’t fall in the arena of your core business. So, why do it? I don’t manage my own legal contracts because I’m not a lawyer and it’s in my interest in terms of reducing my own risk! Establishing a relationship with a quality IT services company means that you can continue to focus on your business while new technology is quickly implemented in the background and existing systems are maintained seamlessly and securely. Take the stress and time out of managing your own IT and contact Infocloud It today! You won’t be sorry you made the call!
